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The law states that we may store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
This site uses different types of cookies. Some cookies are placed by third-party services that appear on our pages.
At any time you can change or withdraw your consent from the Cookie Statement on our website.
Your consent applies to the following websites: www.castalia.ch
Information provided pursuant to Articles 13-14 of the GDPR 2016/679 (General Data Protection Regulation)
Types of Data Collected
Among the Personal Data collected by this Application, independently or through third parties, there are: Cookies, Usage Data, first name, surname, telephone number, business name and email.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Application.
Unless otherwise specified, all Data requested by this Application is mandatory. If the User refuses to communicate them, it may be impossible for this Application to provide the Service. In cases where this Application indicates certain Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or its operation.
Users who have doubts about which Data is mandatory, are encouraged to contact the Data Controller.
The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Application and guarantees to have the right to communicate or disseminate them, freeing the Data Controller from any liability towards third parties.
Method and place of processing of the Data collected
Methods of treatment
The Data Controller shall take appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
The processing is carried out using computer and/or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other subjects involved in the organization of this Application may have access to the Data (administrative, commercial, marketing, legal, system administrators) or external entities (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Data Controller. The updated list of Processors can always be requested from the Data Controller.
Legal basis of the processing
The Data Controller processes Personal Data relating to the User if one of the following conditions is met:
The User has given consent for one or more specific purposes; Note: in some legal systems the Data Controller may be authorized to process Personal Data without having to exist the consent of the User or another of the legal bases specified below, until the User objects (“opt-out”) to such processing. However, this does not apply where the processing of Personal Data is governed by European legislation on the protection of Personal Data;
The processing is necessary for the performance of a contract with the User and/or for the execution of pre-contractual measures;
The processing is necessary to comply with a legal obligation to which the Data Controller is subject;
The processing is necessary for the performance of a task of public interest or for the exercise of public authority vested in the Data Controller;
The processing is necessary for the pursuit of the legitimate interest of the Data Controller or third parties.
However, it is always possible to request the Data Controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on the law, provided for by a contract or necessary to conclude a contract.
The Data are processed at the operational headquarters of the Data Controller and in any other place where the parties involved in the processing are located. For more information, please contact the Owner.
Your Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of processing, the User can refer to the section relating to the details of the processing of Personal Data.
The User has the right to obtain information about the legal basis for the transfer of Data outside the European Union or to an international organization governed by public international law or consisting of two or more countries, such as the UN, as well as about the security measures taken by the Data Controller to protect the Data.
If one of the transfers described above takes place, the User can refer to the respective sections of this document or request information from the Owner by contacting him at the details shown at the beginning.
The Data is processed and stored for the time required by the purposes for which they were collected.
Personal Data collected for purposes related to the performance of a contract between the Owner and the User will be retained until the execution of that contract is completed.
Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until this interest is satisfied. The User can obtain further information about the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.
When the processing is based on the consent of the User, the Data Controller may retain the Personal Data for a longer time until such consent is revoked. In addition, the Data Controller may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.
At the end of the retention period the Personal Data will be deleted. Therefore, at the end of this period, the right of access, cancellation, rectification and the right to data portability can no longer be exercised.
Purposes of the Processing of the Data collected
The User’s Data is collected to allow the Owner to provide its Services, as well as for the following purposes: Interaction with social networks and external platforms, Statistics and Contacting the User.
To obtain further detailed information on the purposes of the processing and on the Personal Data concretely relevant for each purpose, the User may refer to the relevant sections of this document.
Details on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Contact the User
Contact Form (this Application)
The User, by filling in the contact form with his Data, consents to their use to respond to requests for information, a quote, or of any other nature indicated by the header of the form.
Personal Data collected: surname, email, first name, telephone number and company name.
Interaction with social networks and external platforms
This type of service allows you to interact with social networks, or other external platforms, directly from the pages of this Application.
The interactions and information acquired by this Application are in any case subject to the User’s privacy settings related to each social network.
In the event that a social network interaction service is installed, it is possible that, even if Users do not use the service, it will collect traffic data relating to the pages where it is installed.
Twitter Tweet button and social widgets (Twitter, Inc.)
The Tweet button and Twitter social widgets are services of interaction with the social network Twitter, provided by Twitter, Inc.
Personal Data collected: Cookies and Usage Data.
Facebook Like and Social Widgets button (Facebook, Inc.)
“Like” button and Facebook social widgets are services of interaction with the social network Facebook, provided by Facebook, Inc.
Personal Data collected: Cookies and Usage Data.
Viewing content from external platforms
This type of service allows you to view and interact with content hosted on external platforms directly from the pages of this Application.\r\nIn the event that a service of this type is installed, it is possible that, even if Users do not use the service, it collects traffic data relating to the pages where it is installed.
YouTube Video Widget (Google Inc.)
YouTube is a video content viewing service managed by Google Inc. that allows this Application to integrate such content within its pages.
Personal Data collected: Cookies and Usage Data.
The services contained in this section allow the Data Controller to monitor and analyze traffic data and serve to keep track of the User’s behavior.
Google Analytics with anonymized IP (Google Inc.)
Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google.
Google may use Personal Data to contextualize and personalize the ads of its advertising network.
This Google Analytics integration makes your IP address anonymous. Anonymization works by shortening the IP address of Users within the borders of the member states of the European Union or in other countries participating in the Agreement on the European Economic Area. Only in exceptional cases, the IP address will be sent to Google’s servers and abbreviated within the United States.
Personal Data collected: Cookies and Usage Data.
Rights of the User
Users can exercise certain rights with reference to the Data processed by the Data Controller.\r\n\r\nIn particular, the User has the right to:
Withdraw your consent at any time. The User can revoke the consent to the processing of his Personal Data previously expressed.
Object to the processing of your Data. The User can object to the processing of their Data when it takes place on a legal basis other than consent. Further details on the right to object are set out in the section below.
Access your Data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed.
Verify and ask for rectification. The User can verify the correctness of their Data and request that it be updated or corrected.
Obtain the restriction of processing. When certain conditions are met, the User may request the restriction of the processing of their Data. In this case, the Data Controller will not process the Data for any purpose other than its storage.
Obtain the deletion or removal of your Personal Data. When certain conditions are met, the User may request the deletion of his Data by the Owner.
Receive your Data or have it transferred to another data controller. The User has the right to receive his Data in a structured, commonly used and machine-readable format and, where technically feasible, to obtain its transfer without hindrance to another owner. This provision is applicable when the Data are processed by automated means and the processing is based on the User’s consent, on a contract to which the User is a party or on contractual measures related to it.
File a complaint. The User may lodge a complaint with the competent personal data protection supervisory authority or take legal action.
Details of the right of opposition
When Personal Data are processed in the public interest, in the exercise of public authority with which the Data Controller is invested or to pursue a legitimate interest of the Data Controller, Users have the right to object to the processing for reasons related to their particular situation.
Please note that, where their Data is processed for direct marketing purposes, they can object to the processing without giving any reason. To find out if the Data Controller processes data for direct marketing purposes, Users can refer to the respective sections of this document.
How to exercise your rights
To exercise the rights of the User, Users can direct a request to the contact details of the Data Controller indicated in this document. Requests are filed free of charge and dealt with by the Data Controller as soon as possible, in any case within one month.
More information about the treatment
Defense in court
The User’s Personal Data may be used by the Data Controller in court or in the preparatory stages for its possible establishment for the defense against abuse in the use of this Application or the Connected Services by the User.
The User declares to be aware that the Data Controller may be obliged to disclose the Data by order of the public authorities.
System logs and maintenance
For needs related to operation and maintenance, this Application and any third-party services used by it may collect System Logs, i.e. files that record interactions and that may also contain Personal Data, such as the User IP address.
Information not contained in this policy
Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.
Response to ‘Do Not Track’ requests
This Application does not support ‘Do Not Track’ requests.
To find out if any third-party services used support you, the User is invited to consult the respective privacy policies.
If the changes concern processing whose legal basis is consent, the Data Controller will collect the User’s consent again, if necessary.
Definitions and legal references
Personal Data (or Data)
Personal data shall be any information which, directly or indirectly, including in connection with any other information, including a personal identification number, identifies or identifies a natural person.
It is the information collected automatically through this Application (including by third-party applications integrated into this Application), including: the IP addresses or domain names of the computers used by the User that connects with this Application, the addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used in forwarding the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (good end, error, etc.), the country of origin, the characteristics of the browser and operating system used by the visitor, the various time connotations of the visit (ad For example, the time spent on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters related to the operating system and the User’s computer environment.
The individual using this Application which, unless otherwise specified, coincides with the Interested Inte.
The natural person to whom the Personal Data refers.
Data Processor (or Processor)
Data Controller (or Data Controller)
The natural or legal person, public authority, service or other body which, individually or jointly with others, determines the purposes and means of the processing of personal data and the means adopted, including the security measures relating to the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.
The hardware or software tool by which Users’ Personal Data is collected and processed.
The Service provided by this Application as defined in its terms (if any) on this site/application.
European Union (or EU)
Unless otherwise specified, any reference to the European Union contained in this document shall be extended to all current member states of the European Union and the European Economic Area.
A small portion of data stored within the User’s device.